Parks FAQ

Explore Frequently Asked Questions

Park General Admissions and Reservations

We offer different options for entry to our parks depending on your needs and the location you wish to visit. Options for admission to our parks include:

  1. Pay your admission on arrival at the gatehouse – available for Island Lake and Terra Cotta Conservation Areas.
  2. Pre-purchase your admission – a contactless pay option is available for Island Lake and Terra Cotta Conservation Areas. (Note: pre-purchased admission does not guarantee your entry during peak visitation times or allow you to bypass line-up).

Admission tickets can be purchased online using contactless payment to reduce contact points at the park. Simply show your confirmation receipt to our gate staff when you arrive. Even with pre-purchased admission tickets, admission is on a first come–first-served basis at Island Lake and Terra Cotta Conservation Areas and is subject to seasonal operating hours. Tickets can be used any day the park is open during the same calendar year the ticket is purchased. Your ticket will be scanned for validation upon entry.

Please note, we do our best to accommodate all visitors. Parking is subject to availability and is not guaranteed for pre-purchased admission tickets. If the park is at full capacity when you arrive, you can change your dates or request a refund.

Admission is always free for Conservation Parks members; you do not require an admission ticket but you must show your membership card to staff upon entry.

Please check our Park Advisories before leaving home for the latest updates at each park.

Visitors can access some of our parks for free when they use active transportation. Active transportation includes travelling to the park by walking, biking, jogging, running, cycling, in-line skating, skateboarding, non-mechanized wheel chairing, skiing and snowshoeing. It does not include driving to or parking near a park boundary and entering by active transportation methods. Vehicles parked on adjacent roads are subject to enforcement.

Entry through active transportation is available in the following locations:

Terra Cotta Conservation Area– main gate
Island Lake Conservation Area – main gate
Ken Whillans Resource Management Area – main gate

Admission through active transportation is subject to availability. If the park is at full capacity when you arrive, you will not be permitted entry. Please check our Park Advisories before leaving home for the latest updates at each park.

Please note: Our Active Transportation policy does not apply at the Cheltenham Badlands. All visitors must make a reservation in order to visit the Badlands. Bruce Trail users are permitted to hike through the property and do not require a reservation.


Online Services Through Perfect Mind

Visit and click on ‘signup.’

You are required to make an account to purchase a membership. Soon we will also offer online reservations. You will be able to see your previous bookings and purchases, and you can make cancellations online.

We collect birthdates to customize age-related product offerings. The correct pricing will be presented based on the birthdate you put on your client record. Birthdates are not used for any other purpose, nor do we share this information with third parties.

First create an account. Log in and hover over the ‘choose a membership’ drop-down at the  top of the screen. Here you can select ‘buy a membership’ or ‘renew a membership.’ The renewal option is for current Conservation Parks members whose membership has not expired.

Before your membership expires:

Log in to your account at and click on the ’my info’ tab. Your current membership will be listed in the box above your contact information. Click on the three dots on the top left corner of the box and choose ‘renew’. You will be taken to the payment cart. Your 15 per cent discount will be applied.

After your membership expires:

Log in to your account at and click on the ‘choose your membership’ tab. Click on ‘buy a membership’, choose your membership type and follow the prompts.

Your membership card will be mailed out within two weeks, in the meantime you can gain access:

CVC Parks: let staff know you have purchased a membership online and are waiting for your card. Staff can look up your account and provide entry on valid memberships.

TRCA Parks: log in into your CVC Parks account, go to your invoices to find a copy of your receipt to present to staff.

To gift a membership, please select the gift card for the membership type you would like to give. Family, individual and senior individual memberships are available.

General admission tickets are available for Island Lake, Terra Cotta or Ken Whillans. Admission tickets can be used on any day within that calendar year. Each ticket is valid for one park visit.


Parking is available at many of our parks however, please be aware of the following conditions:

Island Lake and Terra Cotta Conservation Areas – Parking is available at multiple lots in the park. Accessible parking is available. No roadside parking. If parking is full, please make alternate plans.

Limehouse, Meadowvale and Upper Credit Conservation Areas – Limited parking is available within the park. Accessible parking is available. No roadside parking. If parking is full, please make alternate plans.

Elora Cataract Trailway – Parking lots are located in Erin and Hillsburgh. Accessible parking is available. No roadside parking in these communities.  If parking is full, please make alternate plans.

Rattray Marsh Conservation Area – No parking available at this conservation area. No roadside parking. Parking is available at:

If the parking is full, please make alternate plans.

Silver Creek Conservation Area – Limited roadside parking is available. Do not park in dangerous areas. If the parking is full, please make alternate plans.


Memberships can be purchased online or by calling 1-800-367-0890. You can also purchase a membership in-person at Island Lake Conservation Area and Terra Cotta Conservation Area.

COVID-19 Park Safety

Belfountain Conservation Area, Cheltenham Badlands and Ken Whillans RMA are closed for the winter. All other CVC parks and trails are open for public use. Enhanced safety measures are in place at CVC parks in accordance with public health guidelines, to maintain physical distancing and to comply with outdoor gathering limits. Available park amenities include trails, ice access, natural playground and washrooms, where available. Visit our Park Advisories page for the up-to-date status on our parks, trails and visitor amenities.

To help protect both staff and visitors and promote physical distancing in our parks, the number of daily visitors in our parks may be limited.

Visitors are required to maintain physical distance of no less than two metres (6 feet) from other persons, except for persons living in the same household or in the same social group.

Visitors are expected to wear a mask whenever entering open indoor facilities (for example washrooms), while waiting in any lines, or whenever two metres (6 feet) distance cannot be maintained between other park visitors.

Group sizes must adhere to the current provincial limitations. For the latest updates visit the Government of Ontario website.

Online maps and park kiosks are available with information to plan your visit, including general etiquette and rules and regulations for visiting a Conservation Area.

You can check how busy select parks are before you go by checking our visitor capacity information for our staffed parks, available on our Park Advisories page.

Park Amenities and Activities

Washrooms are available at select locations.  Enhanced safety and cleaning measures are in place to help protect visitors and staff. Washroom use is limited to ensure visitors always stay six feet apart. Please follow in-park instructions and remember to wear a mask inside. We have increased our cleaning schedule and frequently touched surfaces will be cleaned and disinfected in accordance with public health guidelines.

Re-fill stations and/or potable water is not available at CVC parks in 2022.

We currently don’t have any park events scheduled. Up-to-date listings can be found on our events calendar. We will assess future events based on the direction of the province and public health authorities.

Picnic and facility rentals are closed for the season.

Check our Park Advisories page for the latest updates.

Vicki Barron Lakeside Trail

Visitors can access the trail through several entry points. You can only access parking designated for lakeside trail use. If parking lots are full, please respect that there is no roadside parking. Other nearby parking lots, such as Home Hardware, are private property and cars will be towed.

Access points include:

Main Gates: 673067 Hurontario St. South, Orangeville

Regular admission is required and space may be limited based on capacity limits for safe physical distancing. Members receive free parking.

Note: the large turnaround at the front gate is a no parking zone, for emergency vehicles only. You may be ticketed or towed if parked there.

South Shore Access:

Rotary Park – 75 Second Avenue, Orangeville

Parking is available with trail access via George Douglas Way. Trail entrance is off Highway 10, across from 4th Avenue.

North Shore Access:

  • 24306 Hockley Road, Mono – across from Mono Amaranth Public School

Parking is available with trail access off the parking lot. Twelve spaces are available.

  • 673173 Hurontario Street North, Mono

Parking is available with trail access off the parking lot. Twenty-six spaces are available.

Note: The north and south shore access points are for pedestrians only. No motorized vehicles, lake access or watercrafts permitted from these parking lots.

There are several entry points to access the Vicki Barron Lakeside Trail for free using active transportation. While this community trail is free to use, it’s important to note that gate fees and memberships help support monitoring and maintenance for year-round use. By purchasing a membership, you can ensure the trail is taken care of so you, your family and friends can continue to access it, while also enjoying the additional benefits of being a member.

Customer Service

Conservation Areas are spaces for the public to visit and connect with nature. Whether it’s your first visit or simply your first visit in a while, it’s important to get familiar with park etiquette, and the rules and regulations before heading to a local conservation area. We want you to make the most of your visit! Before you leave home make sure you:

Our park staff are receiving a high volume of calls and emails. Many of your questions can be answered through our online resources which include:

We recommend reviewing these resources first. If you still need assistance, email us or call 1-800-367-0890 and our staff can assist you. Please leave a message if you are unable to reach a staff member.

Scroll to Top