At Credit Valley Conservation we are committed to ensuring that we provide a welcoming, safe, barrier-free and accessible environment for all employees, customers, suppliers, job applicants, visitors and members of the public.

We aim to uphold this commitment for all who do business with us, access our website, visit our conservation areas, attend events hosted by CVC or have general communication with us. Our commitment applies to the following areas:

  • Customer service
  • Employment with CVC
  • Design of public spaces
  • Information and communication

As an organization we are responsible under the Accessibility for Ontarians with Disabilities Act, 2005 to ensure that our business practices and programs, employees, facilities, and policies comply with the governing legislation and best practices that pertain to the accessibility for individuals with disabilities in a way that promotes and ensures their dignity and independence.

Should you have any questions about our privacy policy and accessibility, please contact us or view our Accessibility Plan and our Accessible Customer Service Policy.

Website Translation Disclaimer

Website translation services are provided by Google Translate™.

Please note that not all text may be translated correctly or be translated at all. Anyone relying on information obtained from using Google Translate does so at their own risk.

Credit Valley Conservation is not responsible for incomplete or inaccurate Google translations, nor is it liable for any damages or losses resulting from the user’s reliance on the use of Google Translate™.

If you have any questions, please visit Google Translate


How did we do? If you have visited one of our Conservation Areas or our head office, attended an event, volunteered on a CVC work day or participated in an education program, please share with us your comments and feedback on our accessible customer service by filling out our online feedback form or by contacting us.

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