Explore Frequently Asked Questions
Our permit processing timelines are based on the Conservation Ontario Client service guideline. Refer to Conservation Ontario Client Service Standards Guidelines for more information. Contact us about your project for specific information.
Please contact your local municipality for information relating to tree cutting by-laws that may affect your property. A permit from CVC is not required for tree removal on private lands.
Please refer to A Guide to Credit Valley Conservation Agricultural Development Permitting for more information.
Not seeing your question? Submit your question, and our expert staff will do their best to answer it.
If you would like to report a violation or what may be unlawful activity, please contact a Regulations Officers by
- Calling 905-670-1615 extension ‘0’ where CVC staff will be able to direct your call to an officer. You can make an anonymous report by phone.
- Emailing us at [email protected]cvc.ca.
Our office is closed to the public however, our staff continue to be available via email, video conference or phone.
Reach your planning or regulations contact by email about your file.
General requests and inquiries can be sent to [email protected]. We are regularly monitoring this email and staff will be happy to arrange a phone call or video conference to get your questions answered and address your inquiry.
Yes. Our Regulations Officers are working mostly remotely and have full access to email, phone and video conferencing as needed. We are also issuing permits digitally to ensure continued service. Arrangements for paper permit pick-up can be made if required. The best way to submit a permit application is digitally to your regulations contact or through our online application.
We continue to accept hard (paper) copies by mail. Please note that because of limited access to the office by staff, retrieving and reviewing hard copies may result in delays. We recommend, when possible, to submit your application digitally.
As always, planning applications should be made through your municipality. Do not submit applications directly to CVC. The municipality will circulate your application to us. Please copy all review agencies directly when you are resubmitting changes to an application to ensure that each agency is reviewing the same information.
Digital submissions are preferred at this time. Be sure to include all necessary information to form a complete application. Please contact the relevant municipality for more information on how they are processing applications during the pandemic.
Credit card payments are preferred at this time for both permit and planning applications. Contact your our staff for more information about how to make a payment. We are unable to process applications without the applicable review fee.
Planning, regulations and technical are generally available to attend site meetings, inspections or feature staking where a physical site visit is deemed necessary in order to review an application or proposal.
We will review our approach as the situation continues to evolve and will revisit this as necessary.