Credit Valley Parks Cancellation and Date Change Request Form Please submit your cancellation or date change request if your booking time is more than 24 hours in advance or it is after hours. All requests will be honoured at the time of submission however, changes will only be made between 8 a.m. and 7 p.m. daily. Requests made outside of this time will be completed during operating hours. You will be notified by email when your request is complete. Reservation Name(Required) First Last Reservation Email(Required) Which park are you inquiring about?(Required) Belfountain Conservation Area Island Lake Conservation Area Terra Cotta Conservation Area Ken Whillans Resource Management Area Please enter the date of your reservation(Required) MM slash DD slash YYYY Choose the type of request you are making:(Required)Select:CancellationDate ChangeWhat type of reservation did you make?(Required) Equipment Rental: Fat Tire Bike, Boat, Canoe, Kayak, Ice Huts, Ice Rods, Snowshoes Facility: Pavilion/Picnic Site What type of reservation did you make?(Required) Equipment Rental: Skis, Kicksleds, Snowshoes Facility: Pavilion/Picnic Site Event Tickets (i.e. Maple Syrup Events) By choosing this selection you understand refunds will be granted in accordance with the cancellation policy agreed to at the time of booking, based on the time of submitting this form. Refund permitted: The admission fees will be refunded if you cancel your booking a minimum of 24 hours in advance. The reservation fee is non-refundable (if applicable). Applicable refunds will be issued within 24 hours. No refund permitted : Bookings are not eligible to be refunded if you fail to show up or cancel less than 24 hours before your scheduled visit. All fees are forfeit. Belfountain Date Change Date or Time Changes: All fees are transferable to a new date or a credit can be issued for a later date in the same operating year, if requested any time before your booking. The credit can be used at Belfountain Conservation Area. Credits are non-refundable. Facility Cancellation By choosing this selection you understand refunds will be granted in accordance with the cancellation policy agreed to at the time of booking, based on the time of submitting this form. 7 days prior to event date: A $25 non-refundable reservation fee applies for all cancellations. Groups can move their event to another date, depending on availability, at no additional fee. Within 7 days of the event date: The full site fee is non-refundable for cancellations or date changes. In the event of an emergency park closure, refunds will not be available once the group has arrived at their event location. All deposits will be refunded in full. Cancellation Information By choosing this selection you understand refunds will be granted in accordance with the cancellation policy agreed to at the time of booking, based on the time of submitting this form. Cancellation Information By choosing this selection you understand refunds will be granted in accordance with the cancellation policy agreed to at the time of booking, based on the time of submitting this form. Facility Cancellation By choosing this selection you understand refunds will be granted in accordance with the cancellation policy agreed to at the time of booking, based on the time of submitting this form. 7 days prior to event date: A $25 non-refundable reservation fee applies for all cancellations. Groups can move their event to another date, depending on availability, at no additional fee. Within 7 days of the event date: The full site fee is non-refundable for cancellations or date changes. In the event of an emergency park closure, refunds will not be available once the group has arrived at their event location. All deposits will be refunded in full. Cancellation Information By choosing this selection you understand refunds will be granted in accordance with the cancellation policy agreed to at the time of booking, based on the time of submitting this form. Equipment Rental Cancellation By choosing this selection you understand refunds will be granted in accordance with the cancellation policy agreed to at the time of booking, based on the time of submitting this form. Equipment Rental Cancellation By choosing this selection you understand refunds will be granted in accordance with the cancellation policy agreed to at the time of booking, based on the time of submitting this form. Cancellations up to 24 hrs in advance – Rental fees will be refunded if visitors cancel up to 24 hours before their booking. A $5 reservation fee(s) that was added to your original booking are non-refundable. Cancellations within 24 hrs or fail to show – If visitors do not cancel their booking 24 hours prior to their booking time all fees are forfeit. If visitors fail to show for their booking, rental fees, and reservation fees are forfeit.Ken Whillans Date Change Date Change Policy – Visitors are eligible to transfer their booking to a new date if the new date is available and if the request is made prior to the original booking time. A second date change request is subject to the cancellation policy above. Date or time change can be made up to two weeks in advance. If you are unable to book within this time period, a credit will be issued. Yes, I will be booking within the next two weeks. No, issue me a credit. Step One: Check available timeslots for Belfountain Conservation Area at our store. Step Two: Please choose up to three dates and time ranges below based on current availability. We will accommodate timing based on availability. Note: some time slots are only available during certain times of year to align with seasonal hours of operation. Step One: Check available timeslots for Terra Cotta Conservation Area at our store. Step Two: Please choose up to three dates and time ranges below based on current availability. We will accommodate timing based on availability. Note: some time slots are only available during certain times of year to align with seasonal hours of operation. Step One: Check available timeslots for Island Lake at our store. Step Two: Please choose up to three dates and time ranges below based on current availability. We will accommodate timing based on availability. Note: some time slots are only available during certain times of year to align with seasonal hours of operation. Step One: Check available timeslots for Ken Whillans at our store. Step Two: Please choose up to three dates and time ranges below based on current availability. We will accommodate timing based on availability. Note: some time slots are only available during certain times of year to align with seasonal hours of operation. Date #1(Required) MM slash DD slash YYYY Date #1(Required) MM slash DD slash YYYY Arrival Time #1(Required) 8am-9am 9am-10am 10am-11am 11am-12pm 12pm-1pm 1pm-2pm 2pm-3pm 3pm-4pm 4pm – 5pm 5pm-6pm (May 14 – September 18 only) 6pm-7pm (May 14 – August 21 only) Arrival Time #1(Required) 10am-11am 11am-12pm 12pm-1pm 1pm-2pm 2pm-3pm 3pm-4pm 4pm – 5pm 5pm-6pm (May 14 – September 18 only) 6pm-7pm (May 14 – August 21 only) Arrival Time #1(Required) 7am- 8am (April 23 – Sept 5 only) 8am-9am 9am-10am 10am-11am 11am-12pm 12pm-1pm 1pm-2pm 2pm-3pm 3pm-4pm 4pm–5pm 5pm-6pm (May 14 – September 5 only) Arrival Time #1(Required) 6am-7am (May 14 – August 21 only) 7am-8am (April 23 – September 18 only) 8am-9am 9am-10am 10am-11am 11am-12pm 12pm-1pm 1pm-2pm 2pm-3pm 3pm-4pm 4pm – 5pm 5pm-6pm (May 14 – September 18 only) Date #2(Required) MM slash DD slash YYYY Date #2(Required) MM slash DD slash YYYY Arrival Time #2(Required) 8am-9am 9am-10am 10am-11am 11am-12pm 12pm-1pm 1pm-2pm 2pm-3pm 3pm-4pm 4pm – 5pm 5pm-6pm (May 14 – September 18 only) 6pm-7pm (May 14 – August 21 only) Arrival Time #2(Required) 10am-11am 11am-12pm 12pm-1pm 1pm-2pm 2pm-3pm 3pm-4pm 4pm – 5pm 5pm-6pm (May 14 – September 18 only) 6pm-7pm (May 14 – August 21 only) Arrival Time #2(Required) 7am- 8am (April 23 – Sept 5 only) 8am-9am 9am-10am 10am-11am 11am-12pm 12pm-1pm 1pm-2pm 2pm-3pm 3pm-4pm 4pm–5pm 5pm-6pm (May 14 – September 5 only) Arrival Time #2(Required) 6am-7am (May 14 – August 21 only) 7am-8am (April 23 – September 18 only) 8am-9am 9am-10am 10am-11am 11am-12pm 12pm-1pm 1pm-2pm 2pm-3pm 3pm-4pm 4pm – 5pm 5pm-6pm (May 14 – September 18 only) Date #3(Required) MM slash DD slash YYYY Date #3(Required) MM slash DD slash YYYY Arrival Time #3(Required) 8am-9am 9am-10am 10am-11am 11am-12pm 12pm-1pm 1pm-2pm 2pm-3pm 3pm-4pm 4pm – 5pm 5pm-6pm (May 14 – September 18 only) 6pm-7pm (May 14 – August 21 only) Arrival Time #3(Required) 10am-11am 11am-12pm 12pm-1pm 1pm-2pm 2pm-3pm 3pm-4pm 4pm – 5pm 5pm-6pm (May 14 – September 18 only) 6pm-7pm (May 14 – August 21 only) Arrival Time #3(Required) 7am- 8am (April 23 – Sept 5 only) 8am-9am 9am-10am 10am-11am 11am-12pm 12pm-1pm 1pm-2pm 2pm-3pm 3pm-4pm 4pm–5pm 5pm-6pm (May 14 – September 5 only) Arrival Time #3(Required) 6am-7am (May 14 – August 21 only) 7am-8am (April 23 – September 18 only) 8am-9am 9am-10am 10am-11am 11am-12pm 12pm-1pm 1pm-2pm 2pm-3pm 3pm-4pm 4pm – 5pm 5pm-6pm (May 14 – September 18 only) Please provide any additional information that may be relevant to your request (for example: number of people, license plate change, equipment change etc.):CAPTCHACommentsThis field is for validation purposes and should be left unchanged. 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