Online Transactions

Online Payment Transactions

You can pay for some CVC products and services on our website. We don’t process any payment transaction on CVC’s infrastructure. Rather, we redirect it to our transaction processor vendor who is compliant with the Payment Card Industry (PCI) Data Security Standard (DSS). CVC does not retain your credit card or payment information after your transaction is complete.

Online Forms

CVC collects personal information through online forms in accordance with the Municipal Freedom of Information and Protection of Privacy Act (MFIPPA). This Act requires government organizations to collect only the personal information necessary for administering a government program. You will be informed of the specific purpose for which CVC is collecting your information at the time we collect the information online.

Email Newsletters

We comply with Canada’s anti-spam legislation (CASL) when you subscribe to our email newsletters. When you subscribe, you authorize us to collect information about yourself, to send you an email newsletter from time to time and for notification and/or account maintenance/recovery purposes. You can unsubscribe at any time by clicking the unsubscribe link at the bottom of the email newsletter.

COVID-19 related service changes
Data and information released from Credit Valley Conservation (CVC) are provided on an 'AS IS' basis, without warranty of any kind, including without limitation the warranties of merchantability, fitness for a particular purpose and non-infringement.

Availability of this data and information does not constitute scientific publication. Data and/or information may contain errors or be incomplete. CVC and its employees make no representation or warranty, express or implied, including without limitation any warranties of merchantability or fitness for a particular purpose or warranties as to the identity or ownership of data or information, the quality, accuracy or completeness of data or information, or that the use of such data or information will not infringe any patent, intellectual property or proprietary rights of any party. CVC shall not be liable for any claim for any loss, harm, illness or other damage or injury arising from access to or use of data or information, including without limitation any direct, indirect, incidental, exemplary, special or consequential damages, even if advised of the possibility of such damages.

In accordance with scientific standards, appropriate acknowledgment of CVC should be made in any publications or other disclosures concerning data or information made available by CVC.