Accessible Customer Service

Credit Valley Conservation is committed to providing accessible customer service and we invite you to review our Accessible Customer Service Policy.


How did we do? If you have visited one of our Conservation Areas or our head office, attended an event, volunteered on a CVC work day or participated in an education program, please share with us your comments and feedback on our accessible customer service by filling out an online feedback form or by contacting us.

Alternate Formats

If you require a service in an alternate format, CVC will make all reasonable efforts to accommodate your request within a sensible timeframe.

Service Disruptions

As disruptions to service become apparent, they will be listed here, as well as on our homepage.


COVID-19 related service changes
Data and information released from Credit Valley Conservation (CVC) are provided on an 'AS IS' basis, without warranty of any kind, including without limitation the warranties of merchantability, fitness for a particular purpose and non-infringement.

Availability of this data and information does not constitute scientific publication. Data and/or information may contain errors or be incomplete. CVC and its employees make no representation or warranty, express or implied, including without limitation any warranties of merchantability or fitness for a particular purpose or warranties as to the identity or ownership of data or information, the quality, accuracy or completeness of data or information, or that the use of such data or information will not infringe any patent, intellectual property or proprietary rights of any party. CVC shall not be liable for any claim for any loss, harm, illness or other damage or injury arising from access to or use of data or information, including without limitation any direct, indirect, incidental, exemplary, special or consequential damages, even if advised of the possibility of such damages.

In accordance with scientific standards, appropriate acknowledgment of CVC should be made in any publications or other disclosures concerning data or information made available by CVC.