Property Inquiries

In light of COVID-19, Credit Valley Conservation is taking steps to ensure the health and safety of our customers, suppliers, communities and people while ensuring we continue to provide uninterrupted services.


At this time, the CVC head office is closed due to the COVID-19 pandemic.  Staff are working remotely and any meetings with staff should continue to occur digitally via email, phone or video conference, if possible. Please contact your CVC planner or regulations officer regarding an active file you have with us. For new files, please call our office at 905-670-1615 ext. 0 or email us at and the appropriate staff person will get back to you.


At this time, the CVC head office continues to be closed to the public. If you have a general inquiry or would like information from our planning counter the best method of contact is via email at Any meetings with staff should continue to occur digitally via email, phone or video conference, if possible. There is no walk-in service available at this time.


We continue our high-quality commitment to client service by being available via email, video conference or phone and for site visits, inspections or feature staking. For existing files, submissions can be made digitally – and there continue to be several options to make payments so please consult with your file contact. You can help us by prioritizing your business-critical needs, ensuring submissions are complete, on time and digital where possible. General inquiries and new permit applications can continue to be directed via email to Although we prefer to receive digital submissions, you can drop off hard (paper) files or applications to our Head Office. Note due to the limited access staff has to the office, there may be delays in processing hard (paper) copy submissions.


As always, staff will continue to communicate with you. We will inform you on the status of our review and your application. We’ll also keep you up to date if there are any changes and when our office will re-open to the public.


If you would like to report a violation or what may be unlawful activity you can contact one of our Regulations Officers. Call 905-670-1615 extension 0 or email us at You can make an anonymous report by phone.



How do CVC’s policies and regulations affect the property owner or potential buyer?
CVC regulates development and activities in or adjacent to river or stream valleys, the Lake Ontario shoreline, watercourses, hazardous lands and wetlands. If proposed works are located within a regulated area, the owner must apply for a Development, Interference with Wetlands and Alterations to Shorelines and Watercourses permit from CVC.

Can I meet with staff to discuss my proposal?
Staff will be pleased to meet with you. Please call our office and you will be directed to the appropriate staff member to assist you. Staff will review our mapping and advise you if your property is regulated by CVC and whether your proposal requires a Permit from this agency.

Other frequently asked questions.

Solicitor/Agent Compliance

When submitting a property information request to CVC, solicitors/agents must provide the following information:

Cover Letter: Specifying details of the request.
The administration fee for solicitor/agent property information requests is $325. This fee includes HST.
An accurate property survey or detailed map including property boundaries is required to ensure correct property identification.
The address, lot and concession OR lot and registered plan number.
Closing Date:
Please note that it takes a minimum of 4 weeks for staff to respond to property information requests. Requests are dealt with on a first come, first served basis.

COVID-19 related service changes
Data and information released from Credit Valley Conservation (CVC) are provided on an 'AS IS' basis, without warranty of any kind, including without limitation the warranties of merchantability, fitness for a particular purpose and non-infringement.

Availability of this data and information does not constitute scientific publication. Data and/or information may contain errors or be incomplete. CVC and its employees make no representation or warranty, express or implied, including without limitation any warranties of merchantability or fitness for a particular purpose or warranties as to the identity or ownership of data or information, the quality, accuracy or completeness of data or information, or that the use of such data or information will not infringe any patent, intellectual property or proprietary rights of any party. CVC shall not be liable for any claim for any loss, harm, illness or other damage or injury arising from access to or use of data or information, including without limitation any direct, indirect, incidental, exemplary, special or consequential damages, even if advised of the possibility of such damages.

In accordance with scientific standards, appropriate acknowledgment of CVC should be made in any publications or other disclosures concerning data or information made available by CVC.