In light of COVID-19, Credit Valley Conservation is taking steps to ensure the health and safety of our customers, suppliers, communities and people while ensuring we provide uninterrupted services.
Here is what you can expect from our Planning and Development Services team over the coming weeks:
ENHANCED DIGITAL ACCESS
We will continue our high-quality commitment to client service by being available via email, video conference or phone. For existing files, submissions can be made digitally – and there continue to be several options to make payments so please consult with your file contact. You can help us by prioritizing your business-critical needs, ensuring submissions are complete, on time and digital where possible, and by bearing with us as we adapt our business operations. General inquiries and new permit applications can continue to be directed via email to firstname.lastname@example.org. Please make arrangements with us beforehand if you will be dropping off paper files or applications to our Head Office.
FILE STATUS COMMUNICATION
As always, staff will continue to communicate with you. We will inform you on the status of our review and your application. We’ll also keep you up to date if there are any changes and when our office will re-open to the public.
If you would like to report a violation or what may be unlawful activity you can contact one of our Regulations Officers. Call 905-670-1615 extension 0 or email us at email@example.com. You can make an anonymous report by phone.
How do CVC’s policies and regulations affect the property owner or potential buyer?
CVC regulates development and activities in or adjacent to river or stream valleys, the Lake Ontario shoreline, watercourses, hazardous lands and wetlands. If proposed works are located within a regulated area, the owner must apply for a Development, Interference with Wetlands and Alterations to Shorelines and Watercourses permit from CVC.
Can I meet with staff to discuss my proposal?
Staff will be pleased to meet with you. Please call our office and you will be directed to the appropriate staff member to assist you. Staff will review our mapping and advise you if your property is regulated by CVC and whether your proposal requires a Permit from this agency.
When submitting a property information request to CVC, solicitors/agents must provide the following information:
Cover Letter: Specifying details of the request.
Fee: The administration fee for solicitor/agent property information requests is $325. This fee includes HST.
Survey: An accurate property survey or detailed map including property boundaries is required to ensure correct property identification.
Address: The address, lot and concession OR lot and registered plan number.
Closing Date: Please note that it takes a minimum of 4 weeks for staff to respond to property information requests. Requests are dealt with on a first come, first served basis.