22-82: Senior Manager, Strategy and Stakeholder Engagement

Who are we?

Credit Valley Conservation is one of Ontario’s 36 conservation authorities dedicated to protecting, restoring and enhancing our local natural environment. We care for the Credit River, its streams and tributaries from the headwaters in Orangeville to the shores of Lake Ontario in Mississauga. We are scientists, engineers, researchers, educators, environmentalists, stewards, planners, foresters, recreation experts and much more. We create connections between people and nature, knowledge and action. We inspire appreciation for the role of nature in keeping people connected, healthy and happy. We’re leaders and explorers. We are professional and we’re inspired. We know our stuff, and we work every day to make a difference.

Who are you?

You want to be part of an organization with an environmental goal. You get up every day and go to work with purpose. You accept that you may not change the world, but you’ll try to make an impact in your corner. You like to partner with skilled people across many professions. It’s as natural for you think about the outdoors as it is to think out of the box. You’re passionate, responsible and approachable. You do what’s right, not just what’s easy. You care, and it shows.

Why work for us?

We offer competitive public sector pay. We have a good employee benefits program. We’re members of the Ontario Municipal Employees Retirement System (OMERS) pension fund. We have flexible work hours for many positions. We find time to have fun and celebrate successes. You’ll have free access to our parks and discounts on recreational equipment rentals. You’ll know your co-workers by name and will make fast friends. You’ll like being at work.

Summary of Functions

This position is responsible for leading CVC’s Strategy and Stakeholder Engagement division to develop and deliver corporate strategy, performance management and reporting, and municipal and community stakeholder engagement, including the Sustainable Neighbourhoods Action Program. This position supports cross-functional initiatives ensuring alignment of CVC corporate strategy, municipal and community priorities, and divisional objectives.

Eligibility Requirements

  • University Education in Public Administration, Business, Public Relations, Communications, or related discipline
  • 7-10 years related experience
  • Experience in the development, implementation and evaluation of all aspects of strategic planning
  • Extensive knowledge of strategic planning theory and best practice
  • Solid experience in project management
  • Outstanding written and verbal communication skills, including facilitation and leading group processes
  • Working knowledge of Conservation Authority governance, legislation, administration and business areas
  • Working knowledge of municipal government relations and demonstrated political acuity at the municipal level
  • Strong leadership and ability to engage proactively, establish credibility, influence, and build trust at all levels of the organization and with external stakeholders
  • Advanced-level problem solving, analysis and negotiation skills
  • Proven ability to develop, monitor, administer and report on budgets
  • Proven ability to develop, implement, and evaluate business plans that align strategy, work plan, and budget
  • Ability to independently identify issues, plan improvements, measure success and continue improvement
  • Strong knowledge and experience with MS Office – Word, Excel, PowerPoint

Summary of Major Tasks

Divisional Planning and Management 

  • Provide strategic leadership and direction for all planning and management activities of the Strategy and Stakeholder Engagement. Apply advanced knowledge of divisional operations to carry out strategic decision-making and provide effective leadership.
  • Guide staff in the planning and development of short- and long-range plans, including but not limited to: work plans, business plans and project/program plans.
  • Lead divisional budget management process. Employ effective oversight and decision-making skills to manage the use of resources and optimize revenues.
  • Perform a leadership and critical oversight function in the implementation and management of new and existing initiatives ensuring that programs and services advance divisional and corporate goals.
  • Lead, advise, mentor and coach direct reports by demonstrating effective leadership and performance management skills.
  • Establish employee objectives and workplans for direct reports and conduct regular check-in meetings.
  • Oversee the coordination of divisional hiring activities, which can involve identifying position specifications, developing job descriptions, reviewing forms and submissions from potential candidates, carrying out interviews and train staff as required.
  • Evaluate and determine staffing structures and staff requirements. Support professional development opportunities and succession planning.

Implementation of Strategic Initiatives

  • Coordinate development of CVC’s strategic plan with the appropriate involvement of the Board of Directors, staff and other stakeholders.
  • Support cross-divisional coordination of strategic plan implementation with an emphasis on integration with divisional business plans and budget process.
  • Provide strategic advice to senior management and staff regarding best practices in strategic alignment, performance management, business planning processes and tools.
  • Facilitate alignment between strategic plan and other corporate strategies, plans, and priority initiatives, including but not limited to corporate social responsibility, climate change, youth engagement, watershed and sub-watershed plans, conservation areas, and watershed-based resource management strategy.
  • Facilitate alignment between CVC’s strategy plan and the strategies, plans, and priority initiatives of our municipal partners and other stakeholders.
  • Support coordinated corporate performance management and reporting initiatives.

Implementation of Sustainable Neighbourhoods Program

  • Oversee the development and implementation of neighbourhood-based urban renewal and climate action plans and projects.
  • Direct stakeholder and community consultation and engagement, including but not limited to, municipal staff and councils, private landowners and residents, corporations and not-for-profit agencies, grassroots and community-based organizations, and funders.
  • Direct fundraising and external partnerships, including overseeing cross-functional project teams.
  • Guide the implementation of performance management and evaluation tools for individual programs and projects; review and modify programs based on evaluation results.
  • Direct and manage program and related team marketing and communications activities to ensure consistency with CVC branding; relevance to key audiences; and its effectiveness.

Stakeholder Engagement and Administration

  • Present and submit information to the Board of Directors and ensure the quality and value of all presentations and submissions.
  • Deliver keynotes, public presentations, conference presentations, training and other speaking engagements.
  • Respond to queries and requests for information from internal staff and committees as well as from external stakeholders. Participate in various internal and external committees.
  • Remain current on political, social and environmental news/events impacting conservation authorities, municipal partners and provincial ministries.
  • Communicate with stakeholder groups, public agencies and elected officials in a tactful, courteous and professional manner.
  • Maintain current knowledge of internal and external policies and standards, as well as departmental projects and divisional activities. Perform key decision-making related to policy compliance and adherence to standards.
  • Carry out daily administrative duties, such as: reviewing and approving procurements, contracts, and other legal documents; responding to calls and queries; and managing email communication.

Other duties and projects as appropriate to this position

Vaccine Policy

New employees are required to be fully vaccinated against COVID-19 as defined by the Ministry of Health as a condition of employment and must have satisfied the full post vaccination period required to ensure vaccination efficacy. The requirement to be fully vaccinated is subject to the Ontario Human Rights Code.  If you are not fully vaccinated, a documented medical reason provided by a physician or registered nurse and time period for the medical reason may be accepted.

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