22-47: Program Assistant, Events and Experiences, Conservation Parks

Who are we?

Credit Valley Conservation is one of Ontario’s 36 conservation authorities dedicated to protecting, restoring and enhancing our local natural environment. We care for the Credit River, its streams and tributaries from the headwaters in Orangeville to the shores of Lake Ontario in Mississauga. We are scientists, engineers, researchers, educators, environmentalists, stewards, planners, foresters, recreation experts and much more. We create connections between people and nature, knowledge and action. We inspire appreciation for the role of nature in keeping people connected, healthy and happy. We’re leaders and explorers. We are professional and we’re inspired. We know our stuff, and we work every day to make a difference.

Who are you?

You want to be part of an organization with an environmental goal. You get up every day and go to work with purpose. You accept that you may not change the world, but you’ll try to make an impact in your corner. You like to partner with skilled people across many professions. It’s as natural for you think about the outdoors as it is to think out of the box. You’re passionate, responsible and approachable. You do what’s right, not just what’s easy. You care, and it shows.

Why work for us?

We offer competitive public sector pay. We’re members of the Ontario Municipal Employees Retirement System (OMERS) pension fund. We find time to have fun and celebrate successes. You’ll know your co-workers by name and will make fast friends. You’ll like being at work.


Summary of Functions

As a member of the Conservation Areas team, this position develops, coordinates, promotes and delivers Events and Outdoor Recreation Experiences at multiple locations, cultivates and maintains business relationships, and performs general administration duties with the close assistance of the Senior Coordinator and Superintendents and/or Manager.

Eligibility Requirements


  • University Degree or College Diploma in Recreation, Parks, Tourism and Leisure, Natural Resources or equivalent.
  • Valid Standard First Aid and CPR C plus AED certification


  • 2 years of related work experience

Knowledge, Skills and Ability

  • Creativity and innovation
  • Sound judgement and decision-making skills
  • Effective communication skills
  • Outgoing with a high level of productivity and self-direction
  • Ability to work under pressure and handle multiple tasks simultaneously
  • Cultivate teamwork and collaboration
  • Experience coordinating and delivering outdoor events and recreation experiences
  • Experience developing, writing and implementing interpretive programming
  • Experience coordinating marketing and promoting content
  • Working knowledge of the Conservation Areas programs, services, operating regulations and applicable policies and procedures
  • Working knowledge of the Occupational Health and Safety Act
  • Knowledge of and ability to use Microsoft Office software, Apple iPhones and reservation systems
  • Valid Class ‘G’ driver’s license and comfortable driving pickup trucks and towing large trailers
  • Watercraft certifications (ORCA, Paddle Canada) is an asset
  • Leave No Trace training is an asset
  • Wilderness First Aid is an asset
  • Experience with various social media platforms is an asset

Summary of Major Tasks

Outdoor Events and Recreation Experiences


  • Actively researches and explores new and enhanced opportunities
  • Creates and/or sources interpretive content where necessary
  • Collaborates with co-workers, community members and volunteers


  • Cultivates and maintains business relationships that will ensure the success of events and recreation experiences
  • Provides assistance and support to Superintendents
  • Prepares staff and volunteers for events by hosting meetings and event-specific training sessions
  • Completes and obtains all necessary permits, contracts and applications
  • Receives payments and issues invoices/receipts
  • Maintains the event management schedule


  • Assists in marketing and promotion and content creation
  • Liaison with CVC’s Marketing and Communication division


Participates in or support the on-site execution of events and recreation experiences such as:

  • Large-scale festivals such as the Sugarbush Maple Syrup Festival
  • Experience packages such as private group tours during festivals and events
  • Health/cultural events such as Yoga and Art in the Park and Canada Day
  • After hours programming and events
  • Conservation Open Houses
  • Amphitheatre programming and events
  • Interpretive recreation experiences such as guided hikes, cross-country skiing lessons, learn-to-fish, learn-to-canoe and learn-to-cook outdoors
  • CVC Foundation and/or Friends of Conservation events at Credit Valley Parks

Conservation Areas Operational Support

  • Responds to inquiries for Conservation Areas events and outdoor recreation experiences
  • Utilizes Microsoft Office Suite and other applicable software (i.e., Park Reservation Software)
  • Provides secondary and back-up support for the Conservation Parks Program Assistants, and Visitors Services


  • Prepares Corporate Membership packages for distribution
  • Coordinates incoming Corporate Membership requests and approval process
  • Assists in planning logistics for administration of Corporate purchased Memberships
  • Other duties and projects as appropriate to the position

All activities are expected to be performed safely in accordance with the Occupational Health and Safety Act and its Regulations, along with CVC’s Health and Safety policies, procedures and programs. In addition, all necessary personal protective equipment must be used and maintained in good condition.

Vaccine Policy

New employees are required to be fully vaccinated against COVID-19 as defined by the Ministry of Health as a condition of employment and must have satisfied the full post vaccination period required to ensure vaccination efficacy. The requirement to be fully vaccinated is subject to the Ontario Human Rights Code.  If you are not fully vaccinated, a documented medical reason provided by a physician or registered nurse and time period for the medical reason may be accepted.

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